Frequently Asked Questions

We’ve got the answers…
Anybody can join and start receiving help from our programs. Simply enroll in the NexRx program and a link to our prescription analysis will be emailed to you. Then one our experts will begin work to maximize your savings.
Our monthly membership fee is $25/month no matter how many medications we are helping with. With telemedicine included, the cost is $37/month no matter how many medications.
That’s fine. Our program was designed to work with or without traditional insurance and can be a great way to compliment your current coverage.
Our duties and pledge to protect your personal health information (“PHI”)
Our Rx Advocates are required by law to maintain the privacy of your health information and to provide you with this Notice of our legal duties and privacy practices with respect to protected health information.
Our Rx Advocates are required to protect the confidentiality of your PHI and will disclose your PHI to a person other than you or your personal representative only when permitted under federal or state law.  This protection extends to any PHI that is oral, written or electronic, such as information transmitted by facsimile, modem or any other electronic device.  This Notice describes how we may use and disclose your PHI without your express permission.  In all other circumstances, we will obtain your written authorization before we use or disclose your PHI.  This Notice also describes your rights and the obligations we have regarding the use and disclosure of your PHI.  Under federal and applicable state law, we are required to follow the terms of the Notice currently in effect.  In some situations, state privacy or other applicable laws may provide greater privacy protections than those sated in this Notice.  For example, depending on the state in which you reside, there may be additional state law privacy protections related to communicable diseases, reproductive health, substance abuse, and mental health.  When appropriate, we will follow these state or other applicable laws.
Telemedicine provides you with phone, video and mobile app access to licensed US physicians, 24 hours a day, 7 days a week.
•You’re on vacation, a business trip or away from home
• Your primary care physician is not available
• You can’t afford a trip to the doctor’s office
• You’d like a medical issue explained
• You’re thinking of going to urgent care or the ER for a non-emergency issue
• You have a health related question
• You’d like your lab results analyzed
• Sinus problems
• Urinary tract infection
• Pink eye
• Bronchitis
• Upper respiratory infection
• Nasal congestion
• Allergies
• Flu
• Cough
• Ear Infection
Yes, when medically necessary.
• We follow all best practices in prescription management
• Our doctors follow CDC guidelines for prescribing medicine
• We do not prescribe controlled substances, psychiatric or lifestyle drugs
• We have a 98% generic prescribing rate, saving you money
• We maximize member convenience through e-prescribing
• Board-certified in internal medicine, family practice, emergency medicine or pediatrics

• Licensed in their respective states

• Experienced, with an average of 15 years of practice

• U.S. residents, living and working in the United States

• Extensively trained on providing care via telemedicine

• Credentialed to standards certified by the National Committee of Quality Assurance

• Successful at resolving 92% of patient issues on the first call

Next Generation Health is not health insurance and does not replace your primary care physician, but is a resource platform designed to improve wellness and lifestyle. If you have an urgent medical condition, please dial 911. All services HIPAA compliant. Telemedicine is not available in Arkansas.